Websites for independent shops
A website that brings people through the door.
An independent shop's site has two jobs: make people want to visit, and answer the questions they'd otherwise ring about. Is it in stock, when are you open, do you deliver? Selling online can come later, or not at all.
Larkmead Flowers · concept, fictional businessWhat the site has to do
- 01
Show what you sell
Your best products and the feel of the shop, in photos that do it justice on a phone.
- 02
Answer the practical questions
Opening times, where you are, parking, delivery and collection, all easy to find.
- 03
Get found locally
Your Google profile set up and matching your site, so you show up when people nearby search.
- 04
Sell online when you're ready
Click and collect or delivery for a few products, or a full online shop. Quoted on what you need.
Examples for shops
Concept sites we designed for fictional businesses, so you can see the kind of thing we'd build. Yours gets its own look.
Hollin & PyeIndependent lifestyle shop, Frome
Ember & EarSmall-batch bakery, Brockley and Forest Hill
Worth adding
Product descriptions and stock questions
Help writing product descriptions, and an assistant that answers stock and delivery questions.
AI tools for shops →Photos of your products
A local photographer for a short product and shop shoot.
Photography →Kept up to date
Prices, photos and opening hours change. A care plan keeps the site current, with one person to message.
Care plans →
Questions we get asked
Do I need an online shop?
Not necessarily. Many independents do best with a site that gets people into the shop, plus click and collect for a few popular items.
Can you link to my Instagram?
Yes. Your latest posts can sit on the site, so it always looks current without extra work.
Can customers order flowers or gifts for delivery?
Yes. Ordering with delivery dates and gift messages can be added, and is quoted separately.
Get a quote
Tell us about your business.
- 01Tell us what you need. It takes two minutes.
- 02Get a price and, if you like, a free concept within one working day.
- 03We build it and set it up. Usually about two weeks, and about an hour of your time.
No obligation and no hard sell.
Rather message? We're on WhatsApp (messages only).
WhatsApp +44 7449 439315 (opens WhatsApp)Or email hello@orderhatch.co.uk