AI services
AI that does the busywork, picked and set up for you.
There are hundreds of AI tools and most aren't built for a small business. We choose the few that save you real time, set them up around how you work, and look after them. Start with one or two.
- Tells customers it's an AI
- You approve before it posts
- UK data protection rules
A barber's website, 10:14pm on a Thursday
AI · demoThe assistant says it's an AI, and hands anything it isn't sure about to the team.
Try it
See it work
Four of the most popular tools, played out the way your customers would see them. Examples only.
A plumber's phone, 10:40am, out on a job
AI · demoThe caller gets a reply in seconds, and you get a tidy note instead of a lost customer.
One ordinary Tuesday
A day with AI on your side
None of this needs you to stop what you're doing. It all lands on your phone, ready when you are.
- Weekly summary07:00Your weekly summary lands: enquiries, bookings, reviews and what to do about them.
- Website assistant08:12Someone asks if you cover their area. The website assistant answers and takes their details.
- Missed call10:40You're mid-job and miss a call. The caller gets a text back in seconds, and you get a note.
- New Google review13:05A new Google review arrives. A reply in your voice is waiting for you to approve.
- Quote request16:30A quote request with three photos comes in. A first-draft quote is ready for you to check.
- New booking22:14A customer books for Saturday while you're asleep. Confirmed, with a reminder set.
Twelve tools, three jobs
What it can do for you
Talking to customers
Missed-call texts
When you can't get to the phone, callers get a text with your details and a link to book or enquire, and you get a note of who called.
Website assistant
Answers questions from your own website, prices and FAQs at any hour, takes enquiries and passes anything tricky to you.
Fast enquiry replies
Contact-form messages and emails get a drafted reply within minutes, sorted by urgency with the details pulled out.
Booking assistant
Takes and confirms appointments, and sends reminders that cut no-shows.
Getting found
Website and local pages
Service pages and area pages drafted with AI and edited by a person, written for your customers first.
Posts from your photos
A photo of a finished job or new stock becomes a ready-to-approve social post.
Google Business Profile upkeep
Regular posts, accurate hours and answers to common questions, so you show up when people search nearby.
Review requests and replies
A polite request after each job, and replies to reviews drafted in your voice for you to approve.
Saving time behind the scenes
Quote drafting
An enquiry form or job photos turned into a first-draft quote you check and send.
Paperwork
Invoices, receipts and forms read automatically and filed into your accounts software.
Joining up your tools
A new enquiry goes into your customer list, gets a reply and sets a reminder, without anyone retyping it.
A weekly summary
A short Monday email: enquiries, bookings, website visits, reviews and sales, in plain English.
By business
Where to start, by business
The tools that usually make the biggest difference first.
Trades
Plumbers, electricians, builders, cleaners, gardeners
- Missed-call texts
- A quote form with photo upload
- Quote drafting
- Review requests after each job
Hair, beauty and barbers
Salons, barbers, nail and beauty studios
- A booking assistant with reminder texts
- A website assistant for prices and availability
- Posts from your work photos
Clinics and wellbeing
Physios, therapists, dentists, gyms and studios
- Booking and reminders
- Fast enquiry replies
- A website assistant that sticks to opening times, prices and how to book
It never gives health advice.
Shops
Independent retailers, online and on the high street
- Product descriptions
- A website assistant for stock and delivery questions
- Google profile upkeep
Professional services
Accountants, solicitors, consultants, agencies
- Fast enquiry replies
- Paperwork processing
- Joining up your tools
The assistant never gives legal or financial advice.
Food and drink
Restaurants, takeaways, cafés, pubs
- Commission-free online ordering
- A weekly sales summary built in
- Answers to common questions
- Review replies
Promises, not small print
Our rules
Always says it's AI
Customers are told when they're talking to an AI, and it hands anything it isn't sure about to you.
No risky advice
It never gives legal, medical, financial or allergy advice. It points people to you or the right information.
You approve first
Nothing is posted or sent in your name without your approval, except the replies you've agreed it can give.
No fake reviews
No fake reviews, ever. They're banned under UK consumer law, and we only ask real customers.
Tested on you first
We pick established tools, test them on your business first, and switch off anything that isn't helping.
Your data stays put
Your customers' details stay under UK data protection rules, with settings that don't use them to train AI.
Get a quote
Tell us about your business.
- 01Tell us what you need. It takes two minutes.
- 02Get a price and, if you like, a free concept within one working day.
- 03We build it and set it up. Usually about two weeks, and about an hour of your time.
No obligation and no hard sell.
Rather email? hello@orderhatch.co.uk