Home / Areas & help
Areas, answers and a real person.
Check your postcode, find an answer, or get in touch. The office is open Monday to Friday 8:00 to 18:00 and Saturday 9:00 to 13:00.
Areas we cover
Do we clean on your street?
Enter your postcode. Some areas are covered on set days, so your cleaner isn’t crossing London between homes.
FAQ
Questions, answered plainly.
Insurance and safety
Covered, and careful.
Example wording
Kept holds public liability insurance and employer’s liability insurance for all cleaning work, including keyholding. Certificates are available on request. If something is damaged during a clean, tell us within 48 hours and we’ll put it right or claim on our insurance.
All cleaners are employed by Kept and DBS-checked. Keys are stored coded, never labelled with your address, and signed in and out.
Contact
Talk to the office.
- 020 7946 0749
Mon to Fri 8:00 to 18:00, Sat 9:00 to 13:00 - hello@example.com
We reply the same working day - Unit 3, Ravenslea Mews
Balham, London SW12
Office and kit store, not open to visitors
Message received
Thanks, we’ll reply today.
In real life, a member of the office team would reply by email. This is a concept, so nothing was sent.