Treatments & prices
Every price, up front.
What each appointment is, how long it lasts and what it costs. Pay as you go, save with a package, or claim through your insurer.
Example pricing Updated 1 October 2026
Also available
| Appointment | Length | Price |
|---|---|---|
| Small-group reformer Pilates (max 4), Clerkenwell | 55 min | £28 |
| Pilates 10-class pass, valid 4 months | — | £250 |
| Follow-up, 45 minutes | 45 min | £85 |
| Shockwave therapy (after assessment, if suitable) | 20 min | £80 |
| Pre-event massage clinic, race weeks only | 20 min | £35 |
| Letter or report for your insurer, employer or surgeon | — | No charge |
Prices are what you pay. Physiotherapy from a registered physiotherapist is exempt from VAT; massage prices include VAT. Packages are valid for 6 months and are for one person.
Your first visit
Sixty minutes, minute by minute.
Wear shorts or leggings and bring trainers if your problem is in your legs or back. Bring any scan reports or hospital letters.
- 00–10Your story
What happened, what makes it better or worse, what you want to get back to.
- 10–30Movement testing
Range, strength, balance and the movements that bother you, measured so we can track them.
- 30–45Treatment
Hands-on treatment where it helps, and trying the first exercises together.
- 45–60Your plan
What we think is going on, how long it usually takes, and what to do this week.
- Same dayIn the app
Your exercises with video, sets and reps, and a quick way to message your physio.
Insurance & self-pay
Paying for your treatment.
With insurance
- 01Call your insurer and ask for an authorisation code for physiotherapy.
- 02Book online and add the code and your membership number.
- 03We bill your insurer directly. You pay any excess or anything above your cover.
Self-pay
- 01Book online or by phone. No GP referral needed.
- 02Pay by card or phone at the end of each appointment.
- 03Buy a package at any visit; the saving applies from that session.
Questions
Good to know.
Do I need a GP referral?
No. You can book directly. Some insurers ask for a GP referral before they authorise treatment, so check with yours.
How many sessions will I need?
It depends on the problem and your goals. Your physio will give you an honest estimate at the end of your first appointment and review it as you go. Many people need between three and six sessions.
What's your cancellation policy?
Please give us 24 hours' notice to move or cancel. Late cancellations and missed appointments are charged in full, because someone else could have had that slot.
Do you treat young people?
Yes, from age 12, with a parent or guardian present for under-16s. Tobi and Hannah see a lot of young athletes.
Can I see a physio by video?
Follow-ups can be done by video once you've had a face-to-face initial assessment. They're useful for progressing your programme when you can't get in.
What if physio isn't right for me?
We'll tell you. If you need a scan, a doctor or a specialist, we'll explain why and write to your GP or refer you on.