Deposits
Full sets: 50% when you book. Other treatments: £20. Patch tests and consultations: none. Deposits come off your bill on the day.
Home / Visit
Visit the studio.
3 Calloway Mews, off Westbourne Grove, London W2 5ZZ. Four chairs, soft light, a kettle always on.
Finding us
Sketch map, not to scale. Calloway Mews is a fictional street.
- Tube
- Notting Hill Gate (Central, Circle, District), six minutes. Bayswater, seven minutes.
- Bus
- Routes along Westbourne Grove and Pembridge Villas stop two minutes away.
- Parking
- Pay-by-phone bays on surrounding streets. The mews itself is residents only.
- Access
- Ground floor, step-free from the cobbles, wide door. Treatment beds adjust in height. Tell us if you need anything.
- Hours
Policies
Deposits, cancelling
and the fine print.
Moving or cancelling
Give us 48 hours' notice and your deposit moves with you. Inside 48 hours, or if you do not arrive, the deposit is kept. We text a reminder exactly 48 hours before.
Running late
We hold your slot for 15 minutes, then finish at the booked time so the next client is not kept waiting. Later than 15 minutes for a full set, we may need to rebook with a new deposit.
Patch tests
Free and required at least 48 hours before any tint, lift, lamination, henna or lash treatment, for new clients and after six months away. Compulsory if you are pregnant. A clear test lowers the risk of a reaction; it cannot remove it.
Infills
Every two to three weeks, up to 28 days. Beyond that, or with fewer than 40% of extensions left, we book a full set. Other studios' work needs a consultation first.
Under 16s
We do not offer lash or tint treatments to under 16s. Threading for 14 to 16 year olds with a parent or guardian present.
Questions
Before your first visit.
Should I wear makeup?
Come with clean lashes and brows: no mascara, liner or brow products. Bring glasses if you wear contact lenses for a lash treatment.
How long do extensions take?
Full sets take two to two and a half hours, including consultation and your lash map. Infills take 45 to 90 minutes depending on timing.
Can I have lashes done while pregnant?
Usually yes, with a patch test and your comfort lying flat in mind. Hormones can change how products behave, so tell us when you book.
Do you sell aftercare products?
Yes: lash foam, spoolies, brow oil and a lash serum, all at the desk. Club members save 10%.
Can I bring a friend?
Of course. Book two chairs side by side for the same time; mention it in your notes.
Contact
Write to the studio.
For bookings, use online booking, which knows the diary. For anything else, we answer within a working day.