Copperline Plumbing & Heating — Leeds
Heating and plumbing, engineered to spec.
Boilers, radiators, leaks, bathrooms and landlord certificates across Leeds. Gas Safe registered engineers, a fixed price after a free survey, and a real person on the phone.
Mon–Fri 8am–6pm · Sat 9am–1pm · Emergency call-outs 24/7
- Coverage
- Leeds & surrounding areas
- Emergencies
- Call-outs 24/7
- Pricing
- Fixed after free survey
- Registration
- Gas Safe registered
[01]Services
Five disciplines. Each one specified properly.
Every job starts with a survey and ends with paperwork you can keep. If yours isn’t listed, ask anyway — and if it isn’t for us, we’ll tell you straight.
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SPEC 01
Boiler installation & servicing
New combi, system and regular boilers fitted, commissioned and registered with the manufacturer. Yearly services to keep yours safe, efficient and in warranty.
- Scope
- Install · Service · Repair
- Typical fit
- 1–2 days for a like-for-like swap
- Paperwork
- Commissioning record, warranty registration
- Survey
- Free, before any price is fixed
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SPEC 02
Central heating & radiators
Cold spots, noisy pipes, new radiators, smart thermostats and powerflushes. We trace the cause, not just the symptom.
- Scope
- Radiators · Valves · Controls · Powerflush
- Typical visit
- Half a day to a day
- Checks
- Pressure, flow and system balancing
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SPEC 03
Leaks & emergency call‑outs
Burst pipes, leaking cylinders, no heating or hot water. Ring any hour and we’ll talk you through isolating the water while we’re on the way.
Call 0113 496 0412- Availability
- 24 hours, 7 days
- First step
- Isolate and make safe
- Then
- Repair now, or a fixed quote for the fix
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SPEC 04
Bathrooms
From a new shower or toilet to a full refit. One team for the plumbing, with a drawn plan and a price agreed up front.
- Scope
- Suite swap · Full refit · Showers
- Typical refit
- 1–2 weeks, agreed before we start
- Planning
- Measured survey and layout drawing
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SPEC 05
Landlord gas safety certificates
Annual gas safety checks and certificates (CP12) for rental properties, with a reminder before the next one is due.
- Frequency
- Every 12 months
- Covers
- Gas appliances, flues and pipework
- Delivery
- Digital certificate by email
[02]Anatomy of a service
Every service, to the manufacturer’s checklist.
A boiler service isn’t a glance and a sticker. Here’s what we open up, test and record — and you get a copy of the readings.
- 1FlueChecked for secure joints and safe discharge outside.
- 2Fan & gas valveCombustion tested with a calibrated flue gas analyser.
- 3Heat exchangerInspected, and cleaned where the manufacturer calls for it.
- 4Burner & electrodesCleaned, gapped and set to the manufacturer’s figures.
- 5Expansion vesselPre-charge checked and topped up so pressure holds steady.
- 6Condensate trapCleared and checked, so it’s less likely to block in a freeze.
[03]Instant estimate
Configure the job. See the range.
Two or three choices give you a realistic ballpark in seconds. The real number comes after a free survey — fixed, in writing, before we start.
£0–£0
Indicative only — we confirm a fixed price after a free survey.Free survey
Book a survey.
Leave a name, number and postcode. A photo of the boiler, leak or room helps us arrive with the right parts.
Estimate reference: —
[04]AI assistant · demo
Answers at 10pm. Hands off when it should.
A command-line assistant that only answers from Copperline’s own information, takes callback details, and passes anything it isn’t sure about to a person.
- A.1Grounded. Services, areas, hours and prices policy — nothing invented.
- A.2Takes details. Name and number go straight to the team for a callback.
- A.3Knows its limits. Unknown questions are handed to a person, never guessed.
- A.4Safety first. A gas smell gets one instruction and the national emergency number.
Press / anywhere on the page to jump to the prompt.
[05]Missed-call text-back
Hands full. Phone covered.
We’re often under a floor when you ring. If we can’t pick up, you get a text within a minute — reply in your own words and it lands with the team, not a voicemail.
- Trigger
- Any call we can’t answer during working hours.
- Response
- An automatic text from the Copperline number.
- Outcome
- Your reply is logged for the next free engineer to call back.
Call logExample sequence
- Incoming call · missed
07700 900871 — engineer on a job
- Auto-text sent
Hi, it’s Copperline Plumbing & Heating. Sorry we missed you, we’re on a job. What can we help with? Reply here and we’ll get back to you shortly.
- Reply received
Radiator valve leaking in the back bedroom. LS6.
- Callback
Engineer rings back between jobs and books a visit.
[06]Process
Survey. Fixed price. Fit and certify.
Step 01
Free survey
We come and look, measure up and take photos — or start from yours. No charge, no obligation.
Step 02
Fixed price
A written quote with the parts, the labour and the timing spelled out. The number we agree is the number you pay.
Step 03
Fit & certify
We arrive when we said, protect your floors, test everything, register what needs registering and leave you the paperwork.
[07]Coverage
Leeds, and the places around it.
Based in Leeds and working across the surrounding areas. Hover a town to find it on the plan.
Not on the list? Put your postcode in the survey form and we’ll confirm. Distances approximate.
[08]FAQ
Good questions.
Q.01Can you give me a price over the phone?
We can give you a ballpark — the instant estimate above does the same. The actual price is fixed after a free survey, once we’ve seen the job. It’s confirmed in writing before any work starts.
Q.02Are you Gas Safe registered?
Yes. Our engineers carry their Gas Safe ID card, so do ask to see it. You can check any engineer on the official Gas Safe Register website.
Q.03Is your work guaranteed?
Our workmanship is guaranteed — ask us for the details when we quote. New boilers also come with the manufacturer’s warranty, which we register for you.
Q.04Do you really do emergencies at night?
Yes, emergency call-outs are 24/7 on 0113 496 0412. If you smell gas, turn off the gas at the meter and call the National Gas Emergency number 0800 111 999 first.
Q.05I’m a landlord with several properties. Can you help?
Yes. We carry out annual gas safety checks and certificates, email the certificate over, and remind you before each one is due.
[09]Contact
Contact Copperline
0113 496 0412Message
WhatsApp or text 07700 900412
Email hello@copperline.example
Based in Leeds. Gas Safe registered.
Hours
| Mon – Fri | 8am – 6pm |
|---|---|
| Saturday | 9am – 1pm |
| Sunday | Closed |
| Emergency call-outs | 24/7 |
If you smell gas, turn off the gas at the meter and call the National Gas Emergency number, any time.
0800 111 999